Coordination of Benefits-Patient Engagement

Advantages

• Fast payment of accounts
• Resolution of claims which are denied for coordination and missing information
• Resolution of billing issues
• Reduction of hospital staff required for follow-up
• Experienced staff follow-up with patients, insurance carriers and attorneys

Solution

COB denials are difficult to resolve due to a lack of cooperation with patients, guarantors and/or patient attorneys.

We will confirm insurance information and current account statuses with appropriate insurance carriers and will work with the insurance carriers to resolve COB issues, as well as any other insurance issues which may arise during the insurance billing process. Our representatives will work diligently with patients and their attorneys to obtain any necessary billing information and will follow-up on claims until payment is received.